Common FAQs

A list of the questions I get asked the most often. Click on the question to see the answer.


What is Physiotherapy?

Physiotherapy is the treatment of injury, pain or dysfunction. A dynamic and hands-on approach helps to improve your body’s biomechanics and optimise your everyday movement and function. Whether in the field of elite sports or a day to day painfree life, Physiotherapy can help you.

Why choose a Chartered Physiotherapist?

If you see a Chartered Physiotherapist you can be confident of their professional knowledge and skills. A Chartered Physiotherapist is a qualified member of their professional body, the Chartered Society of Physiotherapy (CSP).

Through this membership they have committed themselves to providing high quality services and protecting the quality of physical treatments. Chartered physiotherapists have:

  • Registered and fulfilled the high standards of professional practice described by the Health and Care Professions Council
  • Agreed to adhere to the CSP’s Code of Professional Values and Behaviour, the CSP Code of Professional Values and Behaviour and work to the CSP Quality Assurance Standards
  • Regularly used a wide range of resources, support and networking opportunities: these are many and varied, but include UK and international peer support relating to their clinical specialism (through CSP-recognised professional networks), support on keeping up-to-date with the latest evidence around effective practice and for continuing professional development (CPD)
  • Committed to engagement with the CSP as the UK professional body that defines scope of physiotherapy practice in the UK
  • Possession of professional liability insurance (subject to membership category)
  • The added value of CSP membership is widely recognised by physiotherapists: over 90% of those practising in the UK hold Chartered status.

All physiotherapists in the UK have to be registered with the Health and Care Professions Council (HCPC). This is a condition of using the title ‘physiotherapist’ or ‘physical therapist’, claiming to be an active member of the profession, and practising physiotherapy anywhere in the UK, whether in the NHS, independent or working in other sectors.

The HCPC is an independent, UK-wide health regulator of specific health and social care professions, including physiotherapy. Is your physio registered with the Health and Care Professions Council (HCPC)? You can check online at

Who do we treat?

Everyone!  We have extensive experience treating elite athletes and working in these high pressure, professional sports environments helps to sharpen skills and thought processes, which can be readily transferred to the clinic environment and anyone with pain or discomfort.


How long will the treatments last?

Initial appointment slots are 60 minutes.

Follow up appointments are 45 mins.

Sports massage appointments are 30 mins

What do I wear?

Please be aware that you may be required to undress to your underwear, in order that an effective assessment can be carried out. You are asked to wear appropriate undergarments and invited to bring shorts if this would make you feel more comfortable.

What happens with insurance?

We liaise directly with your insurance company so there is no need to pay us up front. You just need to bring your policy and authorisation number to your appointment. If you don’t have this information then we must charge you up front for your appointment.

Do I need to be referred for treatment by a doctor?

No, anyone can phone to have an appointment for Physiotherapy or Sports Massage.

Do you communicate with my doctor?

If you are referred by your GP it is practice to send a letter informing him or her of your progress. If you refer yourself and you wish us to inform your GP we would be more than happy to do so.